Privacy Policy

Introduction

Marilu Hayes ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website www.mariluhayes.com and use our online behavioural and health coaching services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, date of birth, and postal address.
• Health Information: Details about your health, lifestyle, and wellbeing that you provide to us during coaching sessions.
• Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.
• Payment Information: Payment details provided when purchasing our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our coaching services.
• To communicate with you, including sending you updates, newsletters, and promotional materials.
• To process payments for our services.
• To improve our website and services through analysis of usage data.
• To comply with legal obligations.

3. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your information for specific purposes.
• Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: To companies that provide services on our behalf, such as payment processing and IT support.
• Legal Requirements: If required by law or to respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of our business.

5. Data Security

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data in certain circumstances.
• Restriction: You can request restriction of processing of your personal data.
• Portability: You can request transfer of your personal data to another party.
• Objection: You can object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at info@mariluhayes.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Marilu Hayes
info@mariluhayes.com